Contact Support
genesy.dev@gmail.comInclude the app name and a brief description of your issue. We typically respond within 1–2 business days.
Frequently Asked Questions
How do I restore my purchases?
Open the app and look for a Restore Purchases option in Settings. Make sure you're signed into the same Apple ID used for the original purchase. If you still have trouble, contact us with your order details.
How do I cancel my subscription?
Subscriptions are managed by Apple, not us. Go to Settings → [your name] → Subscriptions on your iPhone or iPad, find the app, and tap Cancel Subscription.
How do I request a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the purchase, and select Request a Refund.
The app is crashing — what should I do?
Try force-quitting and reopening the app. If crashes persist, make sure you have the latest version installed from the App Store. Still crashing? Send us a note with your device model and iOS version.
Something isn't loading or displaying correctly.
Check your internet connection and try pulling down to refresh. If the issue persists across multiple sessions, let us know which screen or section is affected.
How do I report a bug or suggest a feature?
We love hearing from users! Email us with the app name, a description of the bug or feature request, and any relevant screenshots. Your feedback shapes future updates.
I have a privacy question or data request.
For any questions about data collection, deletion requests, or privacy concerns, please contact us directly. We're happy to help and will respond promptly.